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Privacy Policy

Privacy is an important facet at Piara Bazar Bangladesh and we strive to ensure that our customers and visitors find the experience with us fulfilling and satisfactory. Our goal is to give the client a secure means to shop which implies protection of clients’ information and data that they enter while using our application or website. This site is designed to be simple to use and find what you’re looking for, and we also respect your privacy while being very clear about how information is gathered, stored, and used.

What Does Piara Bazar Do With Your Information?

If you order through this smartphone application of Piara Bazar, some particular information is taken to ease the process of buying and selling. This data includes but is not limited to:

Name

Contact number

Email address

Delivery address

Payment information

This information is essential for completing your order, ensuring accurate delivery, and maintaining a smooth transaction process. Piara Bazar uses this data to prepare your purchased items, store them for record-keeping purposes, and process future claims or disputes.

Furthermore, Piara Bazar may use your information to send updates on new offers, campaigns, or product releases with your permission. This is to ensure that you have the best shopping experience by receiving information on new stocks in the store and ongoing specials.

Types of Information We Collect:

Personal Information: Personal information that may be collected by Piara Bazar includes your identity information which comprises your name, gender, date of birth, email address, postal address, delivery address, and telephone numbers.

Technical Information: Whenever you browse the app, Piara Bazar’s system pulls your computer’s Internet Protocol (IP) address onboard. To do so, this allows us to determine specific details regarding your device and improve your experience browsing through this website.

How Do We Collect Information About You?

When you sign up for Piara Bazar’s app, we collect various pieces of personally identifiable information through the use of OAuth services like Google and Facebook. The information we collect includes:

Email

Name

Profile Image URL

Unique User ID

In addition, we may also collect your mobile number, phone number, and delivery address to ensure the accurate fulfillment of our services. By using these OAuth services, you agree to the respective service provider’s privacy policy, alongside Piara Bazar’s privacy terms.

Third-Party Service Providers

To streamline our services and ensure a smooth user experience, Piara Bazar integrates several third-party service providers. These services are used to enhance user engagement, analyze app usage, and ensure app functionality. The key third-party service providers we work with include:

Google Play Services

Google Analytics for Firebase

Firebase Crashlytics

Facebook

Collecting and processing data to increase application efficiency, solve technical problems, and improve user experience are the main tasks of such service providers for Piara Bazar. Do not worry, all the information gathered by these third-party processors is used only for these functions.

How Long Does Piara Bazar Keep Your Personal Information?

The duration for which Piara Bazar holds your personal information is based on its relevance to our services. We retain customer data only as long as necessary for order fulfillment, processing returns, handling disputes, or as specified in your contract with us.

In situations where no active contracts are in place, Piara Bazar follows a corporate retention schedule that governs how long data should be stored. This schedule ensures that we maintain customer data only for the appropriate amount of time, in compliance with legal regulations and industry best practices.

Third-Party Sharing and Data Use

Piara Bazar may share customer data with affiliated companies and third-party agents only when necessary to provide enhanced customer service. We may pass customer details to agents or subcontractors to assist with tasks such as:

Data analysis

Customer service support

Marketing initiatives

Payment collection

Product delivery

These third-party providers collect, use, and disclose personal information to perform their services for Piara Bazar. For example, the payment gateways and other transactional processors may need customers’ information to complete the transaction safely.

Third-party providers may have their privacy policies and to this, Piara Bazar urges customers to read through the privacy policies of external services. These policies govern how third-party companies use the data you provide when interacting with their systems through Piara Bazar.

Security of Your Information: How We Protect Your Data

Security of your personal information has always been the concern of Piara Bazar. To control access to and use of, your data we employ high-level security features that protect against the accidental or unlawful destruction, loss, use, or disclosure of the data. Our security protocols include:

Encryption: Customer credit card details and other confidential data are secured by the secure socket layering services. SSL helps you protect your information, which cannot be intercepted by anyone who wants to invade your privacy.

PCI-DSS Compliance: At Piara Bazar, PCI-DSS standards are followed meaning all data related to customers’ payments is processed according to the existing industry standards.

Best Practices: We ensure that we always adhere to the best practices of the technological age under which you will only get the desired security of your data through our services.

But realize that no system of data transmission through the Internet or electronic information storage is perfect. As for itself as a company, Piara Bazar will strive to do all it can to protect the customer’s information but at the same time, customers should also protect themselves when entering their personal information online.

Legal Obligations

The Company may also share customer personal information where necessary: as a result of legal requirements or to respond to government requests. Further, if a customer breaches the set Terms of Service, the customer information will be submitted to the relevant authorities to address the problem.

To find out more about it, the users are welcome to visit the Terms and Conditions page where all legal requirements are explained.

Customer Consent and Communication Preferences

Using and submitting your information in the form of a registration process or by installing the app, you allow Piara Bazar to collect, store, use, and disclose your data under the conditions stated in this editable privacy policy template. You may receive communications from Piara Bazar in various forms, such as:

Emails

Push notifications

SMS updates

These communications may comprise details of new products or services, promotions, campaigns, or changes in information about past orders. If you don’t want to receive promotional notifications from Piara Bazar, you can turn off these notifications in your profile.

Cookies and Tracking Technologies

Cookies and other tracking technologies may be used by Piara Bazar to make your experience with the network and its partners better. Cookies are a technology that enables a user device to store information relating to the preferences of users to facilitate efficient shopping.

Types of Cookies We Use:

Essential Cookies: These are for essential purposes of operation of the application like whether your basket has been saved or if you are going to remain logged in during your session.

Analytical Cookies: Piara Bazar utilizes these to monitor the performance of the apps developed and how the users are likely to engage themselves in the platform. Such information is useful for enhancing the services and experiences of the users.

Marketing Cookies: These cookies are applied to give out advertisements or promotions towards their interests based on the website browsing patterns.

That said, cookies enhance the general use of the website and app; however, users can customize their settings to disable cookies if preferred. But, disabling cookies could help impact features in the app.

User Rights: Control Over Your Data

Being a respectable organization of Piara Bazar, we honor your right to privacy’. Customers have control over their personal information and can exercise their rights in the following ways:

Access to Information: You have the right to object to the processing of your personal information if they are not necessary for the legitimacy of the business anymore.

Data Deletion: You have the right to request that Piara Bazar delete your personal information if it is no longer required for business purposes.

Modify Communication Preferences: Customers can adjust his/her settings for the type of marketing emails, SMS, or notifications he/she wants to receive through the app.

To exercise these rights, you are welcome to contact our Support Team.

Contact Us: We’re Here to Help

If you have any questions or concerns please feel free to contact us regarding Piara Bazar’s privacy policy and anything else about your personal information. If you need any more support and assistance feel free to contact us at [email protected]. Whether you have queries about data storage, third-party providers, or your communication preferences, Piara Bazar is committed to providing clear answers and ensuring your privacy is respected.

Conclusion: Piara Bazar’s Commitment to Your Privacy

Piara Bazar acknowledges the continued importance of protecting the customer’s personal information during purchase. To ensure the privacy of your identity we want you to know that we respect your privacy and it is our policy to collect, process, and share your personal information in a clear, open, and secure manner.

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